Privacy Policy

How we collect, use, and protect your information

Effective Date: August 9, 2026

Introduction

Nky Roofers LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

  • Submit a contact or estimate request form
  • Call or email us for service inquiries
  • Request a roofing estimate or inspection

This information may include:

  • Full name
  • Email address
  • Phone number
  • Property address
  • Property type (residential or commercial)
  • Service needs and project details

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website address
  • Date and time of visit

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To respond to your inquiries, provide estimates, and deliver roofing services
  • Communication: To contact you about your service requests and follow up on projects
  • Business Operations: To manage our business, maintain records, and process payments
  • Website Improvement: To analyze website usage and improve our online presence
  • Legal Compliance: To comply with applicable laws and regulations

Who Has Access to Your Information

We do not sell your personal information. Access to your information is limited to:

  • Our Employees: Staff members who need access to fulfill your service requests
  • Service Providers: Third parties who assist with business operations (payment processors, email services, etc.)
  • Legal Authorities: When required by law or to protect our legal rights

All parties with access to your information are bound by confidentiality obligations.

Third-Party Access

We may share your information with the following types of third parties:

  • Analytics Providers: To analyze website traffic and improve our services
  • Payment Processors: To process payments for services rendered
  • Communication Platforms: To send emails or text messages related to your service
  • Cloud Storage Providers: To securely store business records

These third parties have their own privacy policies. We encourage you to review their policies.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data storage systems
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide requested services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Business records related to completed projects may be retained for the legally required period for business and tax purposes.

Your Rights - How to Delete Your Data

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Opt out of marketing communications

To exercise these rights or request deletion of your data, please contact us at:

Email: contact@nkyroofers.app

Phone: +1 (206) 290-2922

Address: 8459 US Highway 42, Florence, KY 41042

We will respond to your request within 30 days. Please note that some information may be retained as required by law.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. The effective date at the top indicates when the policy was last updated. We encourage you to review this policy regularly.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Nky Roofers LLC

8459 US Highway 42, Florence, KY 41042

Phone: +1 (206) 290-2922

Email: contact@nkyroofers.app